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Avaya 7491X Exam Preparation

Exam Name: Avaya Aura Call Center Elite and Call Center Elite Multichannel Support Exam

65 Total Questions
Aug 31, 2019 updated
  • Exam Code: 7491X
  • Certification Provider: Avaya
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65 Total Question Aug 31, 2019 Updated
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65 Total Question Aug 31, 2019 Updated
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Avaya Aura Call Center Elite and Call Center Elite Multichannel Support Exam Details
Technology Avaya Contact Center
Audience Call Center Manager, Call Management System Expert
Related Certification(s) Avaya ACSS Certification
Additional Avaya 7491X Exam Information
Certification Technologies Network Programming, System Supporting
Audience Customer Support Specilaist, IT Support Specialist
Certification Level Specialist

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Avaya 7491X Exam Major Topics

  • Troubleshoot an Avaya Aura Call Center Elite deployment
  • Identify how alternate routing to multiple call centers can benefit customers
  • Describe the purpose of enhanced Call Vectoring features and commands.

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