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Avaya 7491X Exam Preparation

Exam Name: Avaya Aura Call Center Elite and Call Center Elite Multichannel Support Exam

65 Total Questions
Oct 20, 2018 updated
  • Exam Code: 7491X
  • Certification Provider: Avaya
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65 Total Question Oct 20, 2018 Updated
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Questions & Answers (PDF)
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65 Total Question Oct 20, 2018 Updated
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Avaya Aura Call Center Elite and Call Center Elite Multichannel Support Exam Details
Technology Avaya Contact Center
Audience Call Center Manager, Call Management System Expert
Related Certification(s) Avaya Certified Support Specialist ACSS Certification
Additional Avaya 7491X Exam Information
Certification Technologies Network Programming, System Supporting
Audience Customer Support Specilaist, IT Support Specialist
Certification Level Specialist

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Avaya 7491X Exam Major Topics

Troubleshoot an Avaya Aura Call Center Elite deployment

Identify how alternate routing to multiple call centers can benefit customers

Describe the purpose of enhanced Call Vectoring features and commands.

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