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CA Technologies CAT-180 Exam Preparation

Exam Name: CA Service Desk Manager r12 Professional

40 Total Questions
Apr 27, 2019 updated
  • Exam Code: CAT-180
  • Certification Provider: CA Technologies
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CA Technologies CA Service Desk Manager r12 Professional Exam Details
Technology Business Analyst
Audience Customer Service Manager, Professional Services Manager, Service Desk Manager
Related Certification(s) CA Technologies CA Certified Professional Certification
Additional CA Technologies CAT-180 Exam Information
Certification Technologies Business Analyst
Audience Project Management Director
Certification Level Professional

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CA Technologies CAT-180 Exam Major Topics

  • Administering CA Service Desk Manager
  • Establishing the Business Data Structure
  • Configuring Incident and Problem Management.

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