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Microsoft MB2-718 Exam Preparation

Exam Name: Microsoft Dynamics 365 for Customer Service

90 Total Questions
Dec 28, 2018 updated
  • Exam Code: MB2-718
  • Certification Provider: Microsoft
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90 Total Question Dec 28, 2018 Updated
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Microsoft Dynamics 365 for Customer Service Exam Details
Technology Dynamics 365 Enterprise
Audience Developers, IT professionals
Related Certification(s) Microsoft Certified Professional MCP, Microsoft MCSE: Business Applications , Microsoft Dynamics 365 Certifications
Additional Microsoft MB2-718 Exam Information
Certification Technologies Microsoft Azure, Microsoft Visual Studio, SQL R services, SQL Server 2012/2014, Windows
Audience Microsoft Exchange Server Administrator, Network Administrator, System Administrator Manager

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Microsoft MB2-718 Exam Major Topics

Manage Cases

the Knowledge Base

and the Interactive Service Hub

Implement Service Management Analysis and Voice of the Customer Surveys

Manage Dynamics Field Service and the Interactive Services Hub

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